Privacy policy

🛡️ Kidora Privacy Policy

Last updated: 08-10-2025

Welcome to Kidora.
Your privacy is very important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website www.kidora.ae or make a purchase from our store.

By using our website, you agree to the collection and use of information in accordance with this policy.

📋 1. Information We Collect

We may collect the following types of personal information:

  • Personal Details: Name, email address, phone number, and shipping/billing address.

  • Payment Information: Processed securely through our payment partners (we do not store credit card details).

  • Order Information: Details about the products you purchase and transaction history.

  • Website Usage Data: IP address, browser type, device information, and cookies for analytics and site improvements.

💡 2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Communicate with you regarding your purchases or inquiries.

  • Send order updates, shipping notifications, and customer support responses.

  • Improve our website, products, and services.

  • Send promotional offers or newsletters (only if you opt in).

  • Comply with legal obligations and fraud prevention.

🔒 3. Protecting Your Information

We use secure hosting, SSL encryption, and trusted payment gateways to ensure your personal data is protected. Access to customer data is limited to authorized personnel only.

🍪 4. Cookies

Our website uses cookies to improve your browsing experience.
Cookies help us:

  • Remember your preferences

  • Analyze website performance

  • Personalize your shopping experience

You can disable cookies through your browser settings, but some site features may not function properly as a result.

🤝 5. Sharing Your Information

We value your privacy — Kidora does not sell, rent, or trade your personal information.
We may share data only with:

  • Service providers (e.g., delivery companies, payment processors)

  • Legal authorities, if required by UAE law

All third-party partners are required to handle your data securely and only for the purpose it was collected.

✉️ 6. Email Marketing

With your permission, we may send you promotional emails about new products, special offers, and updates.
You can unsubscribe anytime by clicking the “Unsubscribe” link in our emails.

📦 7. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy — or as required by UAE law.

🧒 8. Children’s Privacy

We do not knowingly collect information from children under the age of 13. If you believe your child has provided personal data to us, please contact us to remove it.

⚖️ 9. Your Rights

You have the right to:

  • Access or update your personal information

  • Request deletion of your data

  • Withdraw consent for marketing communications

To exercise these rights, contact us using the details below.

📞 10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:
📧 kidora.uae@gmail.com
🌐 www.kidora.ae